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Frequently Asked Questions.
Depending on your location, we will schedule the best appointment for you for our showroom visit. You will be able to see the slabs that are on our showcase for display.
Remove all objects from above your counters and under the sink. Clear the entrance point for our installers to come from your kitchen’s front door (or nearest door).
We do not detach tile backsplashes; however, we are glad to refer you to licensed professionals we work with who can help you with this part of your project.
It depends on the scope of your project, but creating a model project can usually take anywhere from 30 minutes to 3 hours, depending on the number of measurements needed.
Yes, we offer limited revisions, but paid revisions are also available.
To quote your project and give you a schedule, we will need your technical drawings, sketches, references, photos, or any other material that will allow us to understand the complexity of the buildings and the neighborhood.
Absolutely! If you are unhappy with our work for any reason, please let us know, and we will immediately provide customer service to discuss the best way to resolve your issue. We’ll explore the best fair alternative for both parties involved, whether it’s a refund or how to obtain renderings precisely the way you want them.